FREE Identity Theft Services
When you have a Rural Mutual Insurance Company Homeowners, Country Estate or Farm policy, you can count on unlimited, one-on-one fraud specialist assistance.
Suspect fraud? Need immediate identity theft assistance? Want to protect confidential information?
Call Rural Mutual Insurance at 1-800-255-2150
Thieves want to steal your identity. Don’t let them get away with it!
Identity thieves steal mail, skim credit cards, hack into ATMs, and rummage through garbage in the search for their next victim. In the blink of an eye, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases. If you’re the victim, you need expert help…NOW!
Stand up to identity theft and fraud.
As a Rural Mutual Homeowners, Country Estate or Farm policyholder, you and your household family members* have free, unlimited one-on-one access to a highly experienced fraud specialist at Identity Theft 911®, the nation’s leader in identity management and fraud education. Simply call us at 1-800-255-2150 and we’ll transfer your call to an on-demand fraud specialist at Identity Theft 911®.
If you suspect that you may be a victim of identity theft or fraud, your personal fraud specialist will guide you through the proactive and resolution process until the problem is fully resolved and your peace of mind is restored.
This policyholder benefit is free, no matter how many times you use it.
There is no charge to use this service -- no enrollment forms. No matter how often you obtain Identity Theft Resolution Services, this value-added benefit is absolutely free to our Homeowners, Country Estate and Farm policyholders. Since this is not an insurance product, obtaining free service does not require filing a claim and will not affect your policy or your premium in any way.**
You get all these FREE services…
PROACTIVE
Call immediately to lock out identity thieves:
- If your wallet or purse is lost or stolen
- If your home or mailbox is burglarized
- If you see suspicious charges on your credit or debit account
- If you notice someone looking over your shoulder while you use an ATM or laptop
- If you find out that an organization you deal with has had a security breach
- If you want to protect the personal information of your deceased spouse
- When planning a local or cross-country move
- When you or your spouse are slated for active military service abroad
- When you’re getting married, separated or divorced, or after the death of a loved one
IDENTITY THEFT RESOLUTION
You don’t have to face the risk alone, with:
- Unlimited personal assistance from the same dedicated fraud specialist
- Systematic notification to credit bureaus, creditors, government agencies, including
credit file alerts - Phone calls and help in preparation of all resolution documents
- Assistance filing a police report and creating a Fraud Victim Affidavit, as needed
- Comprehensive case file to aid law enforcement and claims’ handling
- Medical identity theft assistance
- Assistance with child identity theft and identity-related tax fraud
- Up to a year of follow-up to make sure identity theft doesn’t happen again
DOCUMENT RECOVERY
Replace documents and identification lost, stolen or destroyed while traveling abroad or after a natural disaster or fire, with:
- Worldwide toll-free access to a fraud specialist, when you call us before you leave the U.S.
- Rapid replacement of travel documents needed to return home (passports, driver's license, social security cards, birth certificates)
- Follow-up to protect against or resolve identity theft after you return to the country
- Post-disaster assistance with emergency authentication
- Assistance accessing, protecting and reassembling financial, credit and employment data and files
IDENTITY THEFT EDUCATION
Get a wealth of useful and highly readable articles and newsletters that are focused on timely, relevant issues, developments and implications of identity theft and related topics, including privacy. Visit our Identity Theft 911 Knowledge Center
for daily updates and exclusive information, plus helpful consumer tips and guidelines to avoid identity theft.
* Identity Theft Resolution Services are available to a spouse and/or relative under 26 years old who lives in the household.
** Identity Theft Resolution Services are not insurance and do not reimburse for any financial losses.
Identity Theft Resolution Services Powered by:

Optional Identity Theft Coverage from Rural MutualYou can add optional identity fraud expense coverage up to $15,000 to your Home, Country Estate or Farm policy to help you recover expenses incurred in an effort to clear your name from the financial consequences associated with identity fraud. Expenses include costs for notarizing affidavits or similar documents, costs for certified mail to law enforcement agencies, credit agencies, financial institutions or similar grantors, loan application fees, reasonable attorney fees and lost income resulting from time taken off work to complete fraud affidavits, meet with law enforcement, credit agencies and/or legal counsel, up to a maximum payment of $200 per day. Total payment for lost income is not to exceed $5,000. To add this optional coverage, contact your Rural Mutual Insurance agent.
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